George Sandford

BEM guide to Managing People

1. An introduction to managing people

It’s sometimes said that management is the only job you get to do because you are good at something else; a good accountant becomes manager of the accounting team but it doesn’t follow that they possess the requisite skills. Managing people involves creating a motivating vision, providing leadership, clear objectives, inspiring, encouraging and developing people to their full potential. Managing people concerns managing individuals but developing the team to create unity, synergy and mutual support. Beyond this, the manager needs to keep track of business goals and provide performance feedback through annual review schemes and informal, ad-hoc chats. It’s a tall order so it’s no surprise that some managers fall short of the mark. Luckily, this guide is on hand to provide the basic know-how.

requisite

necessary, required

vision

view of the future

encouraging

willing people to do well

full potential

maximum possible

unity

oneness

synergy

the whole is greater than the parts

mutual support

two-way support

keep track of sth.

monitor and follow

performance feedback

information about work results

annual review scheme

formal yearly performance review

ad- hoc

unplanned, as the it occurs

a tall order

difficult to achieve

fall short of the mark

fail to meet the standard

on hand

here now, available

know-how

skill and knowledge

Glossary

requisite – wymagany

vision – wizja, wyobrażenie dotyczące przyszłości

encouraging – zachęcający, pokrzepiający

full potential – wielki potencjał, maksymalne możliwości

unity – jedność

synergy – współdziałanie

mutual suport – wzajemne wsparcie

keep track of – sledzić, kontrolować coś

performance feedback – ocena wyników

annual review scheme – coroczny raport osiągnięć pracownika

ad-hoc – improwizowany, ad hoc

it’s a tall order – to ciężka sprawa

to fall short of the mark – nie osiągnąć wyznaczonego celu

on hand – dostępny, pod ręką

know-how – specjalistyczna wiedza, doświadczenie